Client Success Manager
Job Posted
Sep 5, 2025
Type
Full-Time
Location
Remote
Job Summary
You’ll ensure every client achieves success with our services, from onboarding through ongoing delivery. Your role is about building trust, guiding clients through the process, and making sure they see measurable results. You’ll act as the bridge between clients and the creative team—anticipating needs, solving problems, and driving long-term retention.
Your Role
01
Guide clients through onboarding and ensure smooth adoption of services.
02
Act as the go-to point for client support, questions, and feedback.
03
Monitor client results and proactively suggest improvements.
04
Collaborate with creative and operations teams to ensure client expectations are met.
Ideal Candidate
The ideal candidate is empathetic, proactive, and results-driven. You know how to listen to client goals, translate them into actionable steps, and make sure they feel supported every step of the way. You thrive in communication, enjoy building strong relationships, and are committed to ensuring clients get maximum value from our work.
Requirements
01
Experience in client success, customer support, or account management.
02
Strong communication and problem-solving skills, with a client-first mindset.
Do Not Apply If
You want a normal 9-5. This is not an easy role
You are attached to your ideas and can't take criticism
You want to do this part-time
You are unable to handle stress and pressure
Apply For The Role Today
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